Temporary Branch Hours (COVID-19)

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** Temporary Houston Branch Hours

Mon. - Fri.: 9:00 am - 4:00 pm (Available by Appointment Only) Sat.: Closed The revised hours will remain in effect until further notice. For further inquiries or assistance, please contact (678) 385-0800.

COVID-19: What we have done

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[5/29/2020]   Our priority during this difficult time is looking after you, our employees and our impacted communities. In an effort to protect the spread of COVID-19, we recently adopted a number of preventative measures. What we have done (effective 6/1/2020)

  • Weekly disinfection of all branches by professional disinfecting company
  • Revised branch hours and 3 customers limit in the lobby.
  • Germ Shield installed for all branches.
  • Masks, face guard worn by all branch employees.
  • Hand sanitizers are available at all branches and corporate offices.

2020 PromiseOne Bank Scholarship
with Choson Foundation

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[08/11/2020] The 6th PromiseOne Bank Scholarship with Choson Foundation Look Forward to the Future!   To encourage the academic future of high school students of the community, PromiseOne Bank and Choson Foundation jointly offering scholarship to 10 students.

  • Who: Junior and Senior Student of 2020-2021 school year for schools located in Gwinnett, Fulton or DeKalb counties
  • Scholarship Amount: $2,000.00 per person
Documents required:
  1. Application for Scholarship [View/Download]
  2. Unofficial Transcript – If the student’s application is selected, we may ask that a sealed official transcript to mailed to us prior to the disbursement of the scholarship award
  3. 2019 tax return of student’s parent/guardian
  4. Essay – “My views on success in life
Where to send complete application: PromiseOne Bank Attn: Scholarship Committee, 2400 Pleasant Hill Rd. Suite 160, Duluth, GA 30096 Application must be received no later than 10/9/2020.

Residential Mortgage Loans

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[03/31/2020]   We at PromiseOne Bank have a responsibility to provide reliable services to our customers in these trying times. Submit your online mortgage application today, and we will be there every step of the way.   PromiseOne Bank (NMLS# 1817701) – Residential Mortgage Department 2400 Pleasant Hill Road, Suite 202, Duluth, GA 30096 Phone: 678-385-0800 Email: mortgage@promiseone.bank

Economic Injury Disaster Loans (EIDL)

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[03/23/2020] Have you ever heard about ‘Economic Injury Disaster Loans (EIDL)’? Even with the best preparedness planning, a disaster can affect your business. But rest assured, the U.S. Small Business Administration (SBA) offers low- interest loans designed to help you get up and running again as quickly as possible. If you have suffered substantial economic injury and are one of the following types of businesses located in declared disaster area, you may be eligible for an SBA Economic Injury Disaster Loan (EIDL): Small Business / Small Agricultural Cooperative/ Most private nonprofit organizations   You can apply online for an SBA disaster assistance loan. Apply online at: www.sba.gov/disaster Customer Service: 1-800-659-2955   or disastercustomerservice@sba.gov

Coronavirus Warning (COVID-19)

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[03/17/2020] The Cybersecurity and Infrastructure Security Agency (CISA) warns individuals to remain vigilant for scams related to Coronavirus Disease 2019 (COVID-19). Cyber actors may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19. CISA encourages individuals to remain vigilant and take the following precautions.


AAHOA Reschedules 2020 Convention & Trade Show

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[03/10/2020]   The 2020 AAHOA Convention & Trade Show has been rescheduled to August 9-12. It will still be held in Orlando, FL, at the Orange County Convention Center.

Coronavirus (COVID-19) Preparedness

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  • Coronavirus (COVID-19) Preparedness – Bank from (almost) anywhere at anytime [View/Download]
  Things you can do to protect yourself from COVID-19
  • Wash your hands often with soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer containing at least 60% alcohol.
  • Avoid Touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are experiencing flu-like symptoms, such as fever or chills and a cough or sore throat.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces.  

AAHOA Convention 2020

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[03/10/2020] PromiseOne Bank will be exhibiting at Asian American Hotel Owners Association Convention in Orange county, FL from 4/13-4/16!  Please stop by booth #1439 to learn about how Small Business Loans can help finance your Hotel. Find more information about the event below: https://aahoacon.streampoint.com/

Presidents’ Day 2020

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[2/13/2020] Please note all PromiseOne Bank branches will be closed on Monday, February 17th, 2020 in observance of Presidents’ Day. Balances and transactions on your accounts are available through our website [www.promiseone.bank] via Internet Banking, by downloading our Mobile Banking App, or by calling our Phone Banking service at 1-844-795-9710 (please ensure you are registered for these services).