PromiseOne Bank

PromiseOne Bank will be closed on Monday, September 1, 2025 In observance of Labor Day.

(**Only Duluth & Doraville Branch will be opened on Saturday, August 30th)

Thank you.

Please click the link to learn more about our eligibility requirements and to apply.

PromiseOne Bank will be closed on

Monday, September 1, 2025

In observance of Labor Day.

(**Only Duluth & Doraville Branch will be opened on Saturday, August 30th)

Thank you.

Dear Valued Customers,

With the recent news and ongoing discussion regarding the collapse of Silicon Valley Bank (SVB) and Signature Bank, I want to assure you that PromiseOne Bank remains financially sound, and your deposits here are safe and sound.

Below is a list of attributes supporting PromiseOne’s health and operations.

• • PromiseOne maintains ratios well above the FDIC’s “well-capitalized” designation. *
  • We have adequate sources and access to liquidity.
  • Our loan quality is strong and not concentrated in one specific sector of the economy.
  • PromiseOne Bank makes it easier to manage large business deposits with CDARS**, the Certificate of Deposit Account Registry Service.

We are continually monitoring the financial health and condition of the banking industry, and the recent failures have not impacted PromiseOne Bank.
We are open for business to make loans, accept deposits and meet all your other banking needs.

*What does it mean when a bank says it is FDIC-insured?
Deposit insurance is one of the significant benefits of having an account at an FDIC-insured bank-It’s how the FDIC protects your money in the unlikely event of bank failure. The standard insurance amount is $250,000 per depositor, per insured bank for each account ownership category. (Updated by FDIC March 1, 2023)

Understanding the FDIC Insurance

**How Does CDARS Work?
Institutions, like ours, that offer CDARS are members of the IntraFi network. When we place your funds through the CDARS service, that deposit is divided into amounts under the standard FDIC insurance maximum of $250,000. The funds are then placed into CDs at multiple banks. As a result, you can access coverage from many institutions while working directly with just one. You receive one regular statement from our bank and as always, your confidential information is protected.

Thank you for your business and your trust in PromiseOne Bank.

Sincerely,

Sean (Dong Jun) Kim
CEO & President
PromiseOne Bank

Dear customers,

Kindly be informed that July 25, 2022 transactions have not been posted to your accounts due to the system problem.

PromiseOne Bank is aware of the issue and working to resolve the issue promptly.

We truly apology for the inconvenience this may have caused.

Please contact your local branches for balance inquiries or questions with your accounts. Thank you.

New Password Requirements Effective 11/12/2020 (Action Required)

As part of ongoing security enhancements, we are increasing password strength requirements for our Online Banking system.

After Thursday, November 12, 2020, when you login to your Online Banking, you will be required to comply with the new password policy and you will be prompted to immediately change your password.

The password requirements effective 11/12/2020 are:

• Length must be at least 8 characters
• Must contain at least one uppercase letter
• Must contain at least one lowercase letter
• Must contain at least one number
• Must contain at least one special character ( – . , # @ : ? ! ( ) $ \ ? ‘ _ )

For further inquiries or assistance, please contact (678) 385-0800.

New Password Requirements Effective 11/12/2020 (Action Required)

PromiseOne Bank 는 고객님의 개인정보 보안강화의 일환으로 오는 11월 12일 (목요일) 부터 인터넷뱅킹 시스템에 대한 새로운 비밀번호 정책 요구 사항을 시행합니다.

2020년 11 월 12 일 (목요일) 이후 인터넷뱅킹을 사용하실 때 다음과 같은 조합으로 8 자리 이상의 비밀번호로 변경하셔야 함을 알려드립니다.

• 하나 이상의 대문자
• 하나 이상의 소문자
• 하나 이상의 숫자
• 하나 이상의 특수문자 ( – . , # @ : ? ! ( ) $ \ ? ‘ _ )

문의가 있으신 경우 (678) 385-0800으로 전화하시기 바랍니다.