Contact
PromiseOne Bank
PromiseOne Bank has 6 convenient branch locations and our Operations Center ready to help you and answer questions.Duluth Branch 
Main Office
2385 Pleasant Hill Rd
Duluth, GA 30096
- Phone (678) 385-0800
- Fax (678) 385-0819
Duluth, GA 30096
- Phone (678) 385-0800
- Fax (678) 385-0819
Business Hours
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm
Doraville Branch
5938 Buford Hwy
Suite 110
Doraville, GA 30340
- Phone (678) 385-0840
- Fax (678) 385-0849
Suite 110
Doraville, GA 30340
- Phone (678) 385-0840
- Fax (678) 385-0849
Business Hours
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm
Johns Creek Branch
5805 State Bridge Rd
Suite A
Johns Creek, GA 30097
- Phone (678) 892-7000
- Fax (678) 892-7049
Suite A
Johns Creek, GA 30097
- Phone (678) 892-7000
- Fax (678) 892-7049
Business Hours
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm
Sugarloaf Branch
1185 Old Peachtree Rd NW
Suite 100
Suwanee, GA 30024
- Phone (678) 892-7020
- Fax (678) 892-7029
Suite 100
Suwanee, GA 30024
- Phone (678) 892-7020
- Fax (678) 892-7029
Business Hours
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm
McGinnis Branch
7775 McGinnis Ferry Rd.
Suite 104
Johns Creek, GA 30024
- Phone (678) 892-7040
- Fax (678) 892-7048
Suite 104
Johns Creek, GA 30024
- Phone (678) 892-7040
- Fax (678) 892-7048
Business Hours
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm
Houston Branch Texas
1444 Blalock Rd
Suite D
Houston, TX 77055
- Phone (713) 821-3570
- Fax (713) 821-3571
Suite D
Houston, TX 77055
- Phone (713) 821-3570
- Fax (713) 821-3571
Business Hours
Mon~Fri: 9:00am-5:00pm
Sat: CLOSED
Mon~Fri: 9:00am-5:00pm
Sat: CLOSED
Operations Center / Headquarters Loan Center/Mortgage
2400 Pleasant Hill Rd
Suite 340
Duluth, GA 30096
-Phone (678) 385-0826
-Fax (678) 474-0367
Suite 340
Duluth, GA 30096
-Phone (678) 385-0826
-Fax (678) 474-0367
Business Hours
Monday-Friday: 8:30am-5:30pm
Monday-Friday: 8:30am-5:30pm
Loan Production Office New York
LPO Manager: David Suh
315 5th Avenue
Suite 807
New York, NY 10016
-Phone (646) 912-9456
-Fax (917) 675-6908
315 5th Avenue
Suite 807
New York, NY 10016
-Phone (646) 912-9456
-Fax (917) 675-6908
Business Hours
Monday-Friday: 8:30am-5:30pm
Monday-Friday: 8:30am-5:30pm
Loan Production Office Texas
LPO Manager: Yusin Lee
11445 Emerald St
Suite 111
Dallas, TX 75229
-Phone (713) 821-3569
-Fax (713) 263-3311
11445 Emerald St
Suite 111
Dallas, TX 75229
-Phone (713) 821-3569
-Fax (713) 263-3311
Business Hours
Monday-Friday: 8:30am-5:30pm
Monday-Friday: 8:30am-5:30pm
After-hour Lost or Stolen ATM Debit Card
(800) 472-3272At Any Time, Please Email Us
help@promiseone.bank*Do not include any confidential information with any email request that you send to us. This includes your Social security number, bank account or debit card numbers, address, passwords, PINs, or any other non public information.
*PromiseOne Bank will never ask you to update your account information by clicking on a link. Should you receive such a request, DO NOT RESPOND TO IT and IMMEDIATELY DELETE IT. If you see evidence of such a request or mistakenly respond to one, please email us or call us at 678-385-0800.
